Apple Macintosh 6500 - Manual (Page 139)

You can’t open a document, or you see a message that an application program can’t
be found.
m Some documents can be opened by more than one application program.
Try starting an application that you think might be able to open the
document. Then choose Open from the application’s File menu to try to
open the document.
m Purchase and install the correct software to use the document, or find out
if the creator of the document can convert it to a form that one of your
programs can use.
m Don’t try to open the files in your System Folder. Most of the files in your
System Folder are used by your computer for internal purposes and are not
intended to be opened.
m Rebuild your desktop. Follow the instructions in “Rebuild Your Desktop” in
the section “If You Have Trouble” earlier in this chapter.
m If the document is from a DOS computer, use the PC Exchange control
panel (in the Control Panels folder, available in the Apple [K] menu) to
specify which Macintosh program will open the document. For
information about working with DOS documents on your Macintosh,
see the information about DOS in Macintosh Guide (or Mac OS Guide),
available in the Guide (h) menu.
Your computer won’t restart, and a CD-ROM disc is in the CD-ROM drive.
m Your computer may be trying to start up from the CD-ROM disc. Press the
Open/Close button of your CD-ROM drive to open the tray, and remove
the CD-ROM disc. Close the tray, then restart your computer.
139 Troubleshooting