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Controller checkup – Extron Electronics VN-Matrix 200 Series User Manual

Page 49

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Controller Checkup

Follow this checkup flowchart if you cannot establish contact with the VNC 200 controller
device using the web browser on a control PC.

START

Check that you are using a supported web browser.

Try rebooting the VN-Matrix

controller and/or control PC.

Check that the VN-Matrix controller and

control PC are on the same subnet.

Check that the VN-Matrix controller device is

powered and connected to the network.

Did the controller

respond to pinging?

YES

NO

Check that you have the correct IP address for the

VN-Matrix controller device and try pinging the

controller from the control PC.

Figure 36.

Controller Checkup

VN-Matrix 200 Series • System Configuration

44

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