Extron Electronics IPI 200 Series User Guide - Manual (Page 46)

HelpDesk Software, cont’d
IPI 100 and IPI 200 Series • HelpDesk Software 5-12
Loading a pre-recorded .wav file
The software allows you to load up to ten pre‑recorded .wav files. The software
comes with a library of .wav files in the C:\Program Files\Extron\IPI\wav
folder. You can use these .wav files or record your own messages. For example,
non‑English speakers may find it easier to have the files in their native language.
After recording the .wav file, it should be saved in the same folder.
N The .wav file must be saved as 8 kHz, 16 bit, mono audio in PCM format.
To load a pre‑recorded file:
1.
Open the Configuration Utility. Under the Tools menu, select the Manage
Sound Bites option.
2. Click on the file button and go to C:\Program Files\Extron\IPI\wav
folder. Select the .wav files that you wish to be available.
3. Click OK to close the Manage Sound Bites box and then click Exit to close the
Configuration Utility.
Changing the default .wav file for intercom events
Certain situations lead to default .wav files being played. It is possible to customize
those files.
1.
Under the Tools menu open the Help Desk Preferences dialog box, click on the
Audio tab.
2. For each event, click on the corresponding file button and navigate to
C:\Program Files\Extron\IPI\wav folder. Select the .wav files that you wish to
associate with that event.
3. As soon as a change is made, an OK button appears. When all the changes
have been made, click OK to close the Help Desk Preferences dialog box.