Customer service contacts, Customer training, Downloads and software – GE Industrial Solutions Galaxy Vector Controller GCM3 User Manual
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Galaxy Vector Controller GCM2, GCM3
1 - 2 Introduction
Issue 4 January 2008
In addition to rectifier and converter control, the Vector
Controller provides:
•
Visual alarm and plant status on the user front panel display
assembly
•
Form C or transfer type contacts for the various alarm
conditions for external use
•
Modem or network interface
•
Low voltage battery disconnect
This manual describes the basic features, operation, installation
and configuration, acceptance testing, troubleshooting, and
repair of the Galaxy Vector Controller.
Customer Service Contacts
Customer Service,
Technical Support,
Product Repair and
Return, and
Warranty Service
For customers in the United States, Canada, Puerto Rico, and the
US Virgin Islands, call 1-800-THE-1PWR (1-800-843-1797).
This number is staffed from 7:00 am to 5:00 pm Central Time
(zone 6), Monday through Friday, on normal business days. At
other times this number is still available, but for emergencies
only. Services provided through this contact include initiating
the spare parts procurement process, ordering documents,
product warranty administration, and providing other product
and service information.
For other customers worldwide the 800 number may be accessed
after first dialing the AT&T Direct country code for the country
where the call is originating, or you may contact your local field
support center or your sales representative to discuss your
specific needs.
Customer Training
Lineage Power offers customer training on many Power Systems
products. For information call 1-972-284-2163. This number is
answered from 8:00 a.m. until 4:30 p.m., Central Time Zone
(Zone 6), Monday through Friday.
Downloads and
Software
To download the latest product information, product software
and software upgrades, visit our web site at
http://www.lineagepower.com