Retrieving logs, Restarting – EVS XT2 Version 11.02 - July 2013 Configuration Manual User Manual

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Restarting

If Multicam is restarted without the RAID being rebuilt, a message similar to the following
one, and adapted to the disk type, is displayed during the bootwins:

•

if a spare disk is OK:

[ Bad ] SEAGATE ST9300603SS 3SE10H1J 0006 279GB 02 07

•

if no spare disk is OK and the RAID is no more complete:

[ Bad ] SEAGATE ST9300603SS 3SE10H1J 0006 279GB 02 07

WARNING !!! Tray XX is missing 1 disk(s) to be complete

Then when entering Multicam, another message appears, even if a spare disk is available:

•

if the faulty disk is a spare disk:

"Warning: a spare disk has been disconnected. The system will

operate normally on the remaining disks. At the next

opportunity please consider replacing the faulty disk. It can

be identified in the Shift-F5 screen or in the EVS - RAID

configuration menu. [Enter]=Continue"

•

if the faulty disk is contained in a RAID:

"Warning: a disk has been disconnected. The system will operate

normally on the remaining disks. At the next opportunity please

consider replacing the faulty disk. It can be identified in the

Shift-F5 screen or in the EVS - RAID configuration menu.

[Enter]=Continue"

The operator can press ENTER and operate normally on 4 disks (configuration “4+1”) or
on 5 disks (configuration “5+1”) or exit the software and return to Multicam Setup window
to run a hardware check.

Retrieving Logs

If you suspect that the drive disconnection in operation was not due to a severe disk
failure, but perhaps to the server being too prompt to disconnect a drive, you must run a
hardware check immediately after ending the session during which the disk was
disconnected.

Don’t rebuild the RAID, but press simultaneously the ALT+L keys to generate the log file
C:\LSMCE\DATA\LOG\SCSI.LOG

, and send this file to EVS for detailed analysis. Note

that this procedure is only valid if the drive is disconnected during operation, not for a drive
being disconnected when booting the system.

CONFIGURATION MANUAL XT2 Server 11.02

2. Multicam Setup