AASTRA 6739i User Guide EN - Manual (Page 165)

Managing Calls
41-001317-05 REV01 – 06.2013
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Using CFWD via the IP Phone UI
You can access and change the call forward parameters if required, from your IP Phone UI at the location Services->Call
Forward. If a CFWD softkey is configured on your phone, pressing this softkey also displays the CFWD parameters.
The following procedure assumes you have already configured a CFWD key AND assumes there are three accounts config-
ured on the phone.
2. For each account, enable the CFWD state by placing a check mark in one or more of the following “State” fields:
• All
• Busy
• No Answer
The “All” option forwards all incoming calls for this account to the specified phone number regardless of the
state of the phone. The phone can be in the Busy or No Answer states, or can be in the idle state. The phone still
forwards all calls to the specified number.
The “Busy” option call forwards incoming calls only if the account is in the busy state. The calls are forwarded to
the specified phone number.
The “No Answer” option call forwards incoming calls only if the account rings but is not answered in the defined
number of rings. The call gets forwarded to the specified number.
Note:
You can use the “Busy” and “No Answer” states together using different forwarding phone numbers. If these
states are enabled for an account (the “All” state is disabled), and the phone is in the busy state when a call
comes in, the phone can forward the call to the specified phone number (for example, voicemail). If there is no
answer on the phone after the specified number of rings, the phone can forward the call to a different specified
number, such as a cell phone number.
3. For each account, in the “Number” field, enter the phone number for which you want the incoming calls to
forward to if the phone is in the specified state.
If using the “Account” mode or “Custom” mode, you can enter different phone numbers for each account.
Notes:
1. If you selected “Account” mode in step 5, you can enable/disable each account or all accounts as applicable.
You can enter different phone number for each enabled state.
If you selected “Custom” mode, you can enable/disable each account or all accounts as applicable. You can enter
different phone numbers for each enabled state.
If you selected “Phone” mode, all accounts are set to the same CFWD configuration (All, Busy, and/or No Answer)
as Account 1 on the phone. (In the Aastra Web UI, only Account 1 is enabled. All other accounts are grayed out
but use the same configuration as Account 1.)
Using the Aastra Web UI, if you make changes to Account 1, the changes apply to all accounts on the phone.
Using the IP Phone UI, if you make changes to any other account other then Account 1, the changes also apply
to all accounts on the phone. When enabling a CFWD state, you must specify a phone number for the phone to
CFWD to. The number you specify applies to all accounts of the same mode.
2. Number and name of accounts that display to this screen are dependant on the number and name of accounts
configured on the phone. In the screen in step 7, Screenname1 is configured on Line 1, Screenname2 is config-
ured on Line 2, and Screenname3 is configured on Line 3. The name for the account is specified by your System
Administrator. Contact your System Administrator for more information.
4. For the "No Answer" state, in the “No. Rings” field, enter the number of times that the account rings before
forwarding the call to the specified number. Valid values are 1 through 20. Default is 1.
When using the “Account” mode or “Custom” mode, you can enter a different number of rings for each account.
If you use the Aastra Web UI to change the Call Forward Key Mode to “Phone”, all accounts synchronize to
Account 1.
5. Click Save Settings. The changes takes affect immediately without a reboot.
Notes:
• If there is no CFWD softkey configured on the phone or it is removed, you can still enable CFWD via the IP Phone UI
at the path Services->Call Forward.
• If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if
the mode was set to “Phone”.
• Using the Aastra Web UI, if you change the CFWD key mode to “Phone”, all accounts synchronize to the current set-
ting of Account 1.