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Technical product manual - dct1900 – Nortel Networks DCT1900 User Manual

Page 393

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Technical Product Manual - DCT1900

Maintenance, Fault Finding Procedures

Maint-DCT1900/R8/mw

6-11

© 2000-2005

CSM PROBLEM

"No

connection with

DCT1900" message

on PC display?

Check PC cabling:

from COM1 via

connection board

to CPU

Cabling correct?

Yes

Yes

No

"No

connection with

Portable Telphone"

on PC display?

Check PC cabling:

from COM2 to the

Portable

Telephone

Cabling correct?

Yes

No

No

Yes

Correct cabling

Correct cabling and ensure
Portable Telphone serial
attachment is secure.

Verify Portable Telephone
in INIT mode

Incorrect

ring type displayed

on Portable

Telephone

No

No

Yes

Check cadence parameters under
System Manager-Administrate-
Portables-Ringing. These settings
should match your PBX data.

Verify CSM installation

y

Verify COM1 port of PC

y

Verify CPU board

y

Verify Serial PC cable