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Gateway ALR 7200 User Manual

Page 113

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Troubleshooting 101

Invalid password.

Enter your password again, making certain
to enter it correctly.
If you do not know the password, you may
need to reinstall the software you are trying
to access.
Startup passwords are stored in BIOS. If this
password has been set and is unknown, you
may be able to reset the password via
system board jumper settings. See “Setting
the jumpers” on page 33 f
or more
information.

Keyboard clock line
failure.

Try a working keyboard.
Make certain the keyboard is compatible
with the system. You may have to change
the switch setting to AT.
Replace the keyboard chip.

Keyboard controller
failure.

Try a working keyboard.
Make certain the keyboard is compatible
with the system. You may have to change
the switch setting to AT.
Replace the keyboard chip.

Keyboard controller
failure.

Try a working keyboard.
Make certain the keyboard is compatible
with the system. You may have to change
the switch setting to AT.
Replace the keyboard chip.

Keyboard not detected.

See “The keyboard doesn’t work.” on
page 94.
Turn off the system and check the keyboard
cable.

Keyboard stuck key
failure.

Remove any objects that may be resting on
the keyboard, and then restart the system.
Check for sticky keys. Clean the keyboard if
necessary.

Memory errors were
detected while the
system powered up.

See “Memory errors were detected during
system start up.” on page 89
.

Memory size error.

Enter BIOS Setup and save the memory
configuration.

Error Message

Solutions

4077.boo Page 101 Thursday, January 21, 1999 9:48 AM