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Peripheral/adapter problems – Gateway ALR 7200 User Manual

Page 103

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Troubleshooting 91

Peripheral/adapter problems

A SCSI device is not recognized by the system.

The disk drive is not recognized by the system.

Probable Cause

Solution

The device needs to
be added as new
hardware.

From the Control Panel window (

Start |

Settings | Control Panel),

double-click

Add New

Hardware.

Follow the directions for adding the

device. If you are not experienced with this
procedure, call Technical Support.

The SCSI ID may be
invalid.

Assign an available SCSI ID to the device.

The SCSI chain is not
terminated.

Make certain the last device on the SCSI chain
is terminated.

The device cables are
not installed correctly.

Open the system and check all cables
between the controller and the device.

Probable Cause

Solution

The disk drive may be
configured incorrectly.

Restart your computer, and then press

F1

to

enter the setup program. From the

Main |

Floppy Options

menu, ensure that the disk drive

parameters are set correctly.

The drive cables are
not connected
properly.

Open the system and check all cables
connected to the controller card.

The drive controller is
not seated properly.

Open the system and reseat the drive
controller.

4077.boo Page 91 Thursday, January 21, 1999 9:48 AM