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Gateway ALR 7200 User Manual

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92 Maintaining and Troubleshooting the Gateway ALR 7200 Server

The disk drive will not read, write, or format.

The disk drive LED illuminates continuously.

An adapter card is not recognized by the system.

Probable Cause

Solution

The disk is not IBM
formatted.

Make certain the disk you are trying to format
is IBM-compatible. If it is, try reformatting it.

The disk is corrupted.

Run ScanDisk on the disk. If errors are
detected and corrected, try accessing the disk
again.

The disk is write
protected.

Make certain the write-protection window on
the upper-right corner of the disk is closed
(unprotected).

Probable Cause

Solution

The disk is corrupted.

Remove the disk from the drive. If the light
remains on, try restarting the system.

The cable to the drive
is not connected
properly.

Open the system and check the cable between
the disk drive and its controller. Make certain
the pins are not bent or misaligned.

Probable Cause

Solution

The interrupt and/or
I/O address is set
incorrectly.

Check the address configuration of the adapter
card and ensure that it does not conflict with
another card in the system.

The card has not been
configured through the
software (e.g., EISA
configuration utility).

Configure the card with the appropriate
software.

The card was not
installed correctly.

Reseat the card and make certain that its
jumpers are configured appropriately.

4077.boo Page 92 Thursday, January 21, 1999 9:48 AM