beautypg.com

Hard disk problems – Gateway ALR 7200 User Manual

Page 100

background image

88 Maintaining and Troubleshooting the Gateway ALR 7200 Server

Hard disk problems

The SCSI drive is not recognized by the system.

The IDE drive is not recognized by the system.

Probable Cause

Solution

The primary IDE
device may be
disabled.

Restart your computer, and then press

F1

to

enter the setup program. From the

Peripheral

Configuration | Advanced

menu, set the

Primary

IDE Interface

and

Primary IDE Status

to

Enabled.

The SCSI bus is not
properly terminated.

Make certain the last device on the SCSI chain
is properly terminated.

The drive is configured
with a conflicting SCSI
address.

Change the device’s SCSI address to one that
is not currently being used by the system.

The cables are not
connected correctly.

Open the system and check the cable
connections.

Probable Cause

Solution

The primary IDE
device may be
configured incorrectly.

Restart your computer, and then press

F1

to

enter the setup program. From the

Main

menu,

set the

Primary IDE Master

to

Auto Configured.

The drive may not be
configured properly.

Consult the hard disk user’s guide for
instructions on how to configure the drive.

The drive cables are
not connected
properly.

Open the system and check all cables
connected to the controller card.

The drive controller is
not seated properly.

Open the system and reseat the drive
controller.

4077.boo Page 88 Thursday, January 21, 1999 9:48 AM