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Error messages – Gateway ALR 7200 User Manual

Page 111

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Troubleshooting 99

Error messages

This section lists common error messages that may be displayed on your
monitor. These messages often indicate procedural errors such as an
incorrect keystroke or a write-protected disk. Some messages, however,
may indicate a problem that requires you to consult the troubleshooting
section of this manual.

Error Message

Solutions

Access denied.

Try saving to a new file or disk.
Move the write-protection tab over the hole
on the back of the disk.

Bad command or file
name.

Make certain you entered the right
command.
Verify the specified drive and try it again.
If you are trying to exit MS-DOS to return to
Windows, type

EXIT

and press

E

NTER

.

Base memory [xxx]
expansion.

This is an informational message only. No
action is required.

Checking RAM on disk
controller.

Your BIOS configuration is incorrect. Enter
BIOS Setup and verify the parameter
values.

CD-ROM is not
recognized.

See “The CD-ROM drive is not recognized
by the system.” on page 86
.

Data error.

Run ScanDisk on the reported disk.

Decreasing available
memory.

Your BIOS configuration is incorrect. Enter
BIOS Setup and verify the parameter
values.

Diskette drive is not
recognized.

See “The disk drive is not recognized by the
system.” on page 91
.

Diskette drive 0 seek to
track 0 failed.

Enter BIOS Setup and verify the disk drive
parameters.
Check the disk drive cables. Make certain
pin 1 on the cable aligns with pin 1 on the
connector.

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