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If your pc workstation has a software problem – HP XU User Manual

Page 88

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3 Troubleshooting Your PC Workstation

If Your PC Workstation Has a Software Problem

72

English

If Your PC Workstation Has a Software Problem

If You Have Forgotten Your Password

❒ If you forget the User Password and the Administrator password is set

and known:

1 Switch off the PC Workstation.

2 Restart the PC Workstation.

3 Wait for the message

Setup

.

4 Press

to start Setup.

5 Type the Administrator password to enter Setup.

6 Select Security, the User Password submenu, and set a new User

password.

7 Press

to save the new User password and exit Setup.

❒ If you forget both the User password and the Administrator password:

1 Switch off the PC Workstation and remove the computer’s cover

(refer to page 25).

2 Set switch 7 (PSWRD) on the system board switch block to ON

(DOWN). Refer to page 99 for the switch location.

3 Replace the PC Workstation’s cover and switch on the

PC Workstation. Allow it to complete its startup routine.

4 Switch off the PC Workstation and remove the cover.

5 Reset switch 7 (PSWRD) to OFF (UP).

6 Replace the computer’s cover (refer to page 27).

7 Switch on the PC Workstation and allow it to startup.

8 Press

when prompted to use Setup.

9 Set new User and Administrator passwords.

10 Press

to save the new passwords and exit Setup.

crystal.bk : cryst-3.fb4 Page 72 Monday, March 23, 1998 4:09 AM

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