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Hp network phone-in support service (nps) – HP XU User Manual

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5 Hewlett Packard Support and Information Services

HP Network Phone-in Support Service (NPS)

HP Network Phone-in Support Service (NPS)

The HP Network Phone-in Support Service (NPS) provides fast access
to HP experts in networked Multivendor environments.

It can help you to:

Resolve complex network problems.

Leverage HP’s alliances with leading Network Operating Systems
and Network manufacturers.

Support your HP and non-HP products with a single telephone call.

Increase network uptime.

You can purchase the HP NPS service as an annual contract, billable in
advance annually, bi-annually, quarterly, or at an hourly rate. This
contract service provides unlimited toll-free access to HP Response
Center Engineers (RCEs).

To obtain an HP NPS contract, contact your HP-authorized reseller or,
if you are in the US, call (800) 437-9140.

crystal.bk : cryst-5.fb4 Page 149 Monday, March 23, 1998 4:09 AM

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