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10 service, Hotlines – KACO Powador 30.0 - 60.0 TL3 User Manual

Page 53

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Service

Operating Instructions for Powador 30.0-72.0 TL3_EN

Page 53

EN

Status

Display

Explanation

Action

FS

100

Protect. shut-
down HW over-
heating

The device has been switched off
because the temperatures in the hous-
ing were too high.

 Check to make sure

that the fans are
working.

 Replace fan if neces-

sary.

B

E

FS

101
to
106

Temperature
plausibility error,
effi

ciency, DC

link, AFI module,
relay, DC/DC con-
verter

The unit has shut down because of
implausible internal measured values.

 Notify KACO Service

K

FS

121

Door open

The door is open. The unit has inter-
rupted the feed-in.

 Close door.

 Check the contact

switch for free move-
ment.

E

Table 6:

Operating status and fault messages on the display

10

Service

If you need help solving a technical problem with one of our KACO products, please contact our service hotline.

Please have the following information ready so that we can help you quickly and effi

ciently:

Device name / serial number

Date of installation / Start-up report

Fault message shown on the display / Description of the fault / Did you notice anything unusual? / What has
already been done to analyse the fault?

Module type and string circuit

Consignment identifi cation / Delivery address / Contact person (with telephone number)

Information about the accessibility of the installation site.
Any additional costs arising from unfavourable structural or mounting conditions shall be billed to the customer.

You can fi nd the following items and other information at our web site http://www.kaco-newenergy.com/:

our current warranty conditions,

a complaint form,

the option for registering your device with us. In this manner, you can assist us in providing you with the quickest
service possible. In return, you receive two additional years of warranty coverage for your unit.
Note: The maximum length of the warranty is based on the currently applicable national warranty conditions.

Hotlines

Technical troubleshooting

Technical consultation

Inverter / energy
storage technology

+49 (0) 7132/3818-660

+49 (0) 7132/3818-660

Data logging and accessories

+49 (0) 7132/3818-690

+49 (0) 7132/3818-690

Customer service

Monday to Friday from 8:00 till 12:00 a.m and 1:00 p.m. to 5:00 p.m. (CET)

This manual is related to the following products: