10 service, Hotlines – KACO Powador 30.0 - 60.0 TL3 User Manual
Page 53
![background image](https://www.manualsdir.com/files/820197/content/doc053.png)
Service
Operating Instructions for Powador 30.0-72.0 TL3_EN
Page 53
EN
Status
Display
Explanation
Action
FS
100
Protect. shut-
down HW over-
heating
The device has been switched off
because the temperatures in the hous-
ing were too high.
Check to make sure
that the fans are
working.
Replace fan if neces-
sary.
B
E
FS
101
to
106
Temperature
plausibility error,
effi
ciency, DC
link, AFI module,
relay, DC/DC con-
verter
The unit has shut down because of
implausible internal measured values.
Notify KACO Service
K
FS
121
Door open
The door is open. The unit has inter-
rupted the feed-in.
Close door.
Check the contact
switch for free move-
ment.
E
Table 6:
Operating status and fault messages on the display
10
Service
If you need help solving a technical problem with one of our KACO products, please contact our service hotline.
Please have the following information ready so that we can help you quickly and effi
ciently:
•
Device name / serial number
•
Date of installation / Start-up report
•
Fault message shown on the display / Description of the fault / Did you notice anything unusual? / What has
already been done to analyse the fault?
•
Module type and string circuit
•
Consignment identifi cation / Delivery address / Contact person (with telephone number)
•
Information about the accessibility of the installation site.
Any additional costs arising from unfavourable structural or mounting conditions shall be billed to the customer.
You can fi nd the following items and other information at our web site http://www.kaco-newenergy.com/:
•
our current warranty conditions,
•
a complaint form,
•
the option for registering your device with us. In this manner, you can assist us in providing you with the quickest
service possible. In return, you receive two additional years of warranty coverage for your unit.
Note: The maximum length of the warranty is based on the currently applicable national warranty conditions.
Hotlines
Technical troubleshooting
Technical consultation
Inverter / energy
storage technology
+49 (0) 7132/3818-660
+49 (0) 7132/3818-660
Data logging and accessories
+49 (0) 7132/3818-690
+49 (0) 7132/3818-690
Customer service
Monday to Friday from 8:00 till 12:00 a.m and 1:00 p.m. to 5:00 p.m. (CET)