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System problems, Chapter 4 troubleshooting problems – Grass Valley K2 Summit Client Service Manual Nov.23 2009 User Manual

Page 86

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86

K2 Summit Production Client Service Manual

12 October 2009

Chapter 4 Troubleshooting problems

System problems

For the corrective actions in this section, refer to the K2 AppCenter User Manual for
detailed instructions.

On setting mark-out, the
subclip is automatically
generated and ejected, and a
new subclip name is loaded in
the subclip pane.

Auto Subclip mode is enabled.

Disable Auto Subclip mode.

Can’t change what information
is displayed in the Monitor
Pane for Playlist.

You are attempting to use
Configuration Manager to
change what information is
displayed in Monitor Pane for
Playlist.

Use the Playlist Options dialog
instead.

Can’t control a channel from
AppCenter. Controls are
disabled.

The channel is configured for
control by a remote control
protocol.

Set the control mode for limited
local control.

Problem

Possible Causes

Corrective Actions

One of the record channels does
not record or video is jumpy.

The K2 Summit Client is
configured for PAL, yet the
video input is NTSC

Check the current setting for
video standard. Verify that the
video input signal is the correct
standard.

A scheduled event, such as an
automatic play or record event,
does not occur at the proper
time.

The time-of-day source for event
scheduling is not accurate.

Verify the time-of-day source.
Verify the source’s time
accuracy.

Problem

Possible Causes

Corrective Actions