Grass Valley K2 Summit Client Service Manual Nov.23 2009 - Manual (Page 6)

6 K2 Summit Production Client Service Manual 12 October 2009
Contents
Services on a stand-alone storage K2 Summit Client ........................................ 62
Services on an shared storage K2 Summit Client .............................................. 63
Checking pre-installed software .............................................................................. 64
K2 Summit Client pre-installed software ............................................................ 64
Making CMOS settings ........................................................................................... 65
Using recovery images............................................................................................ 65
About the recovery image process ..................................................................... 65
Creating a recovery image ................................................................................. 66
Restoring from a recovery image ....................................................................... 67
Using CompactFlash boot media for system restore ......................................... 69
Installing the Fibre Channel card driver .................................................................. 70
Using diagnostic tools ............................................................................................. 72
Running Check Disk ........................................................................................... 72
Running diagnostics for K2 Summit Production Client ....................................... 72
Chapter 4 Troubleshooting problems
Step 1: Check configurations .................................................................................. 76
Step 2: Check connections and external equipment ............................................... 76
Step 3: Check system status messages ................................................................. 76
Step 4: Identify problems using the startup sequence ............................................ 76
Shutdown/restart problems ..................................................................................... 78
Checking external equipment.................................................................................. 79
VGA display problems ........................................................................................ 79
Keyboard and mouse problems ......................................................................... 79
Power connection sequence ................................................................................... 79
BIOS startup............................................................................................................ 80
Windows startup...................................................................................................... 80
K2 Summit Client system startup ............................................................................ 80
Windows startup problems ...................................................................................... 81
Thermal problems ................................................................................................... 81
Codec board problems ............................................................................................ 81
Power supply problems ........................................................................................... 82
Video problems ....................................................................................................... 83
Audio problems ....................................................................................................... 83
Timecode problems................................................................................................. 84
Operational problems .............................................................................................. 85
System problems .................................................................................................... 86
Storage problems .................................................................................................... 87
Media File System problems .............................................................................. 87
Media disk problems .......................................................................................... 87
Checking the storage system ............................................................................. 89
Network, transfer, and streaming problems ............................................................ 90
Chapter 5 Removing and replacing FRUs
External Parts Removal .......................................................................................... 92
Front bezel assembly removal ........................................................................... 92
CompactFlash boot media removal.................................................................... 93
Disk module removal .......................................................................................... 93
Power supply module removal ........................................................................... 94
Codec module removal ...................................................................................... 94
Codec option card removal ................................................................................ 95
Carrier module removal ...................................................................................... 96
Fibre Channel board (optional) removal ............................................................. 97
Internal Parts Removal............................................................................................ 98
Top cover removal.............................................................................................. 98
Disk backplane unit removal .............................................................................. 99
Front interconnect board removal ...................................................................... 100