Grass Valley K2 Summit Client Service Manual Nov.23 2009 - Manual (Page 73)

12 October 2009 K2 Summit Production Client Service Manual 73
Running diagnostics for K2 Summit Production Client
1. Make sure all media access is stopped on the K2 Summit Production Client. Also
make sure that there is nothing preventing a restart, as it is required after you run
diagnostics.
2. From the Windows desktop, click Start | All Programs | Grass Valley | Diagnostics .
The Summit Diagnostics application opens.
3. Click Start .
The Overall Result indicator displays RUN while diagnostics are underway.
When diagnostics complete, the Overall Result indicator reports results as follows:
• PASS – There are no problems reported in the diagnostic logs.
• FAIL – There are one or more problems reported in one or more diagnostic logs.
4. To view a diagnostic log, in the Components list, select a log.
The log's contents appear in the Log pane.
5. To close the Summit Diagnostics application, allow any currently running
diagnostics to complete, then click the window close button ( X ) in the upper right
corner of the application window.
A "...should be restarted..." message appears.
6. Click OK and then restart the K2 Summit Production Client.
You must restart before you can use the K2 Summit Production Client. Running
diagnostics puts the real time processor and other services in a non-production
state.