Windows startup problems, Thermal problems, Codec board problems – Grass Valley K2 Summit Client Service Manual Nov.23 2009 User Manual
Page 81
12 October 2009
K2 Summit Production Client Service Manual
81
Windows startup problems
When all critical subsystem checks are successful, AppCenter workstation opens. If a
critical error occurs, a message appears and AppCenter does not open. Refer to
“Critical system startup messages” on page 43
for a list of the messages that can
appear.
To correct problems revealed at system startup, use the indicated troubleshooting
information from the following sections.
Windows startup problems
Thermal problems
Codec board problems
Investigate the problem further as described in the following table. If the problem
persists, contact Grass Valley Support.
Problem
Possible Causes
Corrective Actions
A “Non-system disk. Press any
key to restart” message
appears.
A non-bootable USB drive is
connected.
Remove the USB drive, then
press any key to continue..
The CompactFlash boot media is
corrupted.
Restore from the USB Recovery
Flash Drive.
Problem
Possible Causes
Corrective Actions
The K2 Summit Client
overheats. This can be
accompanied by a StatusPane
message indicating a
temperature or fan problem.
Airflow is blocked.
The fan module is not operating
correctly.
Ensure adequate airflow around
the K2 Summit Client.
Inspect the fans in the front bezel
assembly and its connections for
proper operation. If the fans are
not operating correctly, replace
the front bezel assembly as
explained in
Problem
Possible Causes
Corrective Actions
A system status message
indicates a problem with the
codec board.
The codec module is not
connected properly or is faulty.
Check the codec board indicator
(LED) on the rear panel.
Visually inspect codec module.
Make sure it is connected
properly and there is no sign of
physical damage. Restart the K2
Summit Client. If the problem
persists, replace the codec
module. Refer to
.