Grass Valley Aurora Browse v.6.0b Installation - Manual (Page 117)

September 22, 2006 Aurora Browse Installation and Configuration Guide 117
Chapter
5
Troubleshooting the system
Troubleshooting tools
The following troubleshooting utilities can be found on Aurora Browse machines in
the Windows menu
Start | Programs | Thomson .
MediaFrame troubleshooting tools
LogViewer — This utility is available on all Aurora Browse machines and provides a
log of information and errors for services running on that particular device.
Asset System Client — This utility on the MDI server provides a view of the events
generated by Managed Device Interface services configured in the system.
Configuration Tool — This tool can check network connectivity (ping) from the
MediaFrame server to all the machines in the system. Open the configuration tool on
the MediaFrame server at
Start | Thomson | Aurora Browse | Utilities .
Remoting Host Controller — This utility on the MDI server manages Profile Managed
Device processes.
Aurora Transfer — This is an application by which you have visibility via the MDIs
to the media files on managed devices. You can do a manual drag-and-drop transfer
between devices in Aurora Transfer. Refer to the Aurora Transfer Instruction
Manual.
Proxy troubleshooting tools
Transfer Client — This encoder utility is used to test scavenge and transcode
operations. Refer to “Test: Advanced encoder stand-alone stage - high-res source” on
page 72 .
Smart Bin Encoder Status — On the Aurora Browse launch page, this page displays
the status of all Smart Bin Encoders in the system. This page displays the list of all
jobs attempted by the Smart Bin Encoders. For each job, the following are provided:
• encoder name
• the source and destination file names
• the time the job was run
• job status (with error information if the job was unsuccessful)
• job completion percentage (if job is currently running)