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Prices, Delivery time, Dispatch – Wavecom W-SPECTRA (Automatic Monitoring System) V1.1.0 User Manual

Page 275: Return of goods, Payment, Reservation of ownership, Cancellation, Changes of order quantities, Legal domicile

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WAVECOM Monitoring System W-SPECTRA, W-SPEED Manual V1.1.0

Appendix

265

Prices

The list prices are net, and exclude VAT, shipping and packing costs, unless otherwise agreed. WAVECOM
ELEKTRONIK AG reserves the right to adapt its prices to offset cost increases, e.g., salaries, material
costs, and exchange rate fluctuations.

Delivery time

The delivery time is specified in the confirmation of order/contract. The delivery time may be extended
due to unforeseen circumstances such as acts of God (epidemics, earthquake, etc), war, as well as deliv-
ery delays from our material suppliers.

Dispatch

The method of dispatch may be selected by the customer. Without specific shipping instructions from the
customer, we reserve us the right to arrange the dispatch by any forwarder/courier of our choice. Any
complaints regarding damage, delays or loss must be forwarded to WAVECOM ELEKTRONIK AG in written
form within 48h from the receipt of the goods. Complaints of suspected bad packing must be forwarded to
WAVECOM on the date of receipt.

Return of goods

The return of defect goods requires written approval of WAVECOM ELEKTRONIK AG before the dispatch.
For a return during the warranty period, the costs of the shipping the item(s) back to the customer will be
paid by WAVECOM ELEKTRONIK AG. The charges for the shipping the item(s) to WAVECOM ELEKTRONIK
AG must be paid by the customer. For goods returned after the warranty period, the shipping costs for
both ways must be fully paid by the customer.

Please, take great care when returning your goods to us. The customer is responsible for returning the
goods to the supplier without damage. We recommend that you use the package material that was used
for the delivery. Our decoding cards require "HIGHSHIELD ELECTROSTATIC SHIELDING". Observe precau-
tions for handling electrostatic discharge sensitive devices! Protect the card against mechanical stress.

Insure your returned goods.

Payment

Customer orders can only be accepted against advance payment by bank transfer, postal money order,
letter of credit, check or credit card. For letter of credit payments, we charge an additional administration
fee.

Reservation of ownership

The delivered goods remain the property of WAVECOM ELEKTRONIK AG until the invoice in total is fully
paid.

Cancellation

Cancellations of orders must be made in writing and have to be confirmed by WAVECOM ELEKTRONIK AG.
Any additional administrative costs already incurred by WAVECOM ELEKTRONIK AG, must be paid by the
customer.

Changes of order quantities

Changes in the quantities of an order already placed may result in a change of the applicable discount.
The unit cost may be adjusted to reflect this change.

Legal domicile

The Legal domicile of WAVECOM ELEKTRONIK AG is Buelach, Switzerland. The buyer declares that for any
legal claim against WAVECOM ELEKTRONIK AG, he waivers his legal domicile, and hereby accepts the legal
domicile of Buelach. This contract is based on Swiss law.