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Avery Dennison Sierra Sport2 9460 RCL Commands Programmer Manual User Manual

Page 61

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Troubleshooting 5-3

I f t h e P C a n d P r i n t e r A r e n ' t C o m m u n i c a t i n g

If your PC is having trouble communicating with your printer, follow
these steps:

1. Check any messages that occur at the printer and at the

computer. See the following error message listing in this chapter
for more information.

2. Make sure you are using the correct printer cable.

3. Make sure the cable is plugged into the correct port on the

computer.

4. Compare your printer's communications settings (especially flow

control) with the settings on your PC. Your printer and PC
communications should match. Print the diagnostics labels to
identify the printer's communications settings.

5. Make sure the printer is online (ready to receive data).

If all of the above are correct, reset your printer. Try the function
again. If you still can't establish communications, call Technical
Support.

This manual is related to the following products: