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Removing software – Dialogic 6.2 User Manual

Page 404

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Removing Software

November 2009

404

Removing Software

The

Add/Remove Programs

selection on the Windows®

Control Panel

screen provides options to initiate the following on the installed

components for the package (see Uninstalling or Modifying the

Software in the installation and configuration guide that came with

your software):

Modify – Selecting this option displays a custom setup dialog that

allows the user to select the features to be installed or removed. This

option is helpful if the user wants to install features that were not

selected to be installed during the first installation.

Repair – Selecting this option should do the following:

„

Repair all runtime components that are currently installed on

the user system

„

Re-install some of the files that might have been deleted,

renamed, or moved

„

Replace missing registry entries and shortcuts.

Note:

Windows® MSI framework can only detect file corruption if

the file is tagged as a KEY file. Only critical files in the

installation package are tagged as such. All the runtime

binaries that are installed by Brooktrout SDK and are tagged

as KEY files.

Remove – This option should remove the package, including all the

files that were copied over by the installation. This option only

deletes the files that were created or copied by the installation. It

should remove bostsrv.exe service and delete all registry entries

created for this service. It should also remove all the registry entries

that were created by applications such as the Brooktrout

Configuration Tool.

On Plug and Play operating systems, you must completely remove

the Plug and Play driver by following the instructions in

Removing

the Plug and Play Driver on page 405

.

Note:

The group responsible for maintaining the install project

MUST be notified of any registry entries, files, folders, services

and shortcuts that should be removed through the

Add/Remove Programs process.