Dialogic 6.2 - Manual (Page 118)

Call Tracer
November 2009 118
Call Tracer
Dialogic provides a Call Tracer command line utility that collects call
trace information in an active system. The output is intended for
Dialogic Technical Services and Support, but it is important that all
users know how to use Call Tracer to create the output file, if
Dialogic Technical Services and Support personnel request it. The
Call Tracer utility can be started before or after starting the client
application. If you want to trace the initialization section of the
client application, start the Call Tracer before the client application.
For information on how to start the Call Tracer, type brktcctrace -?.
Exit the Call Tracer application by typing ‘q’ or ‘Control-C’, or by
closing the command console window. The Call Tracer application
reads trace filter settings from a text configuration file called
filtersettings.cfg. The output is logged to a file name of your choosing.
For log information internal to the Call Tracer, the application
maintains its own log file that is located in the current working
directory of the application. The tracer logs all warning, error and
panic level messages by default.
The Call Tracer utility, and a sample configuration file, can be found
in the \Brooktrout\Boston\utils\winnt\bin directory when
installing the Brooktrout SDK, or in the \Brooktrout\bin directory
when installing just the System Software.
Note: Any paths in the command line argument that contain spaces
should be added between double quotes.
The Brooktrout Tracer opens ports 4010 and 4020 - 4024 by default.
BFV applications such as modinfo.exe, features.exe, and btver.exe a
Firewall dialog box will pop-up informing the user that the
application is attempting to open a port.
¾ To disable the Firewall dialog box perform one of the following:
„ Open ports 4010 and 4020 to 4024: Firewall configuration
„ Allow the applications using BFV to open the ports: Firewall
configuration
„ Disable the Brooktrout Tracer by setting "Number of Client
Ports" to 1 on the Brooktrout Configuration Tool Advanced Mode
in the menu Options, Tracer Connection Settings. This option is
not desired since it will prevent tracing BFV application at
runtime.