Introduction, Test 1> check no-load voltage and frequency, Test 2- check load voltage and frequency – Generac 86640 User Manual
Page 21: Test 3- check load watts and amperes
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Section 1.6- TROUBLESHOOTING TEST PROCEDURES
Introduction
The following numbered tests may be performed in con
junction with identically numbered tests in the "TROUBLE
SHOOTING FLOW CHART (Section 1.5). The "FLOW 
CHART* has been carefully planned to prevent guesswork 
and to locate most common generator problems.
NOTE: Quite often the cause of a problem can be deter
mined by completing a close visual Inspection of the 
generator. See "VISUAL INSPECTION" on Page 1.4-2.
Test 1> Check No-Load Voltage and Fre
quency
DISCUSSION:
When a generator problem occurs, the first step Is to
identify the problem. This can usually be accomplished 
quickly by checking the no-load AC ouÿut voltage and fre
quency. Once the exact problem has been identified, the 
cause of the problem can usually be isolated by continuing 
orderly tests as shown in the "TROUBLESHOOTING FLOW 
CHART".
NOTE: You will have to determine whether the AC leads 
have been connected for single voltage output only (120 
volts, 60 Hertz o r i l o volts, SO Hertz); or for dual voltage
output (120/240 volts, 60 Hertz or 110/220 volts, 50 Hertz). 
See "STATOR AC POWER CONNECTION SYSTEMS" on 
Page 1.1-5.
PROCEDURE:
1. Connect an AC voltmeter and AC frequency meter across
the generator’s AC output leads. Open main circuit breaker.
a. If connected for single voltage AC output, connect the
meters across leads T1 and 12.
b. If connected for dual voltage output, connect meters 
across leads T1 and 12 or 12 and T3 for a 120 volts, 60 
Hertz (or 110 volts, 50 hertz) reading. For a 240 volts, 60 
Hertz (or 220 volts, 50 hertz) reading, connect meter test 
leads across generator leads T1 andT3.
2. Start the generator engine, let It stabilize and wami up.
3. Read the AC output voltage and frequency. Readings 
should be as follows:
a. For units rated 120/240 volts, 60 hertz; readings should 
be 121 -126 volts at 61 -63 Hertz; or 242-252 volts at 61 -63 
Hertz.
b. For units rated 110/220 volts, 50 hertz; readings should 
be 111 -113 volts at 51 -53 Hertz; or 222-226 volts at 51 -53 
Hertz.
RESULTS:
1. If the no-load voltage and frequency are good, go to Test
2
.
2. If no-load voltage and frequency are both high or low, go 
to Test 5.
3. If frequency reads good but voltage Is low, go to Test 6.
4. If voltage and frequency read "zero", go to Test 1.0.
Test 2- Check Load Voltage and Fre
quency
DISCUSSION:
Generator problems are sometimes caused by exceed
ing the wattage/amperage capacity of the unit. What appears
to be a generator problem may, in fact, be caused by an
engine that has lost power. The following facts apply:
D
Quite often, the maximum wattage that can be supplied
by a generator Is limited by available engine power. 
When connected loads exceed a critical point, engine 
speed will droop. With a reduction in engine speed will 
come a voltage and frequency loss.
O It is possible that an engine can lose power to the extent
that even normal rated generator output power can be 
achieved. Engine speed, frequency and voltage can then 
droop before a unit's rated maximum capacity has been 
reached.
PROCEDURE:
If no-load AC output voltage and frequency were within
limits, but operational problems occur when electrical loads 
are applied, check the output voltage and frequency under 
load as follows:
1. Connect an AC voltmeter and frequency meter across the 
generator’s AC output leads. Close the main circuit breaker.
2. Start the generator, let it stabilize and warm up.
3. Apply an electrical load to the generator equal to its rated 
maximum wattage/amperage capacity.
4. Read the voltage and frequency.
a. Units rated 120/240 volts, 60 Hertz: Readings should 
be at least 116 volts and 58 Hertz (or higher).
b. Units rated 110/220 Volts, 50 Hertz: Readings should 
be at least 107 volts, 48 Hertz (or greater).
RESULTS:
1. If load voltage and frequency are below limits, go to Test
3.
2. If voltage and frequency are good, discontinue tests.
Test 3- Check Load Watts and Amperes
DISCUSSION:
If the unit's AC output frequency and voltage drop below
limits when electrical loading is applied, it is possible that the 
rated capacity of the generator has been exceeded.
PROCEDURE:
Add up wattage ratings of all electrical loads applied to
the generator at one time. This total should not be greater 
than the unit’s rated maximum wattage capacity. If desired, a 
clamp-on ammeter may be used to measure load current. The 
unit’s rated maximum amperage capacity should not be ex
ceeded.
Page 1.6-1
