Wireless requirements, Additional resources, Acknowledgements – Blackberry Classic User Manual
Page 9
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BlackBerry 8800 Series
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BlackBerry 8900 Series (Javelin)
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BlackBerry 9000 Series (Bold)
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BlackBerry 9300 Series (Curve 3G)
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BlackBerry 9500 Series (Storm)
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BlackBerry 9600 Series (Tour)
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BlackBerry 9700 Series (Bold)
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BlackBerry 9800 Series (Torch)
Note:
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Even if your device meets the minimum operating system requirement, you can improve its performance by upgrading
to the latest supported version of the operating system offered by your mobile carrier.
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Mobile users running versions 4.0 - 4.3 of the BlackBerry operating system can still download and install the Salesforce
Classic app; however, the mobile server will detect the older operating system and send version 11.6 of Salesforce Classic,
which was the last release that supported BlackBerry operating system versions 4.0 - 4.3. Users on version 11.6 of Salesforce
Classic can't use any of the new features included in the current release or future releases.
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Starting in Winter '09, Salesforce Classic no longer officially supports the BlackBerry 8700 series, although the mobile app
may continue to run on those device models.
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BlackBerry touchscreen devices use the same Salesforce Classic app as other BlackBerry devices, so some aspects of
Salesforce Classic aren’t optimized for the touchscreen interface.
Wireless Requirements
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Salesforce Classic relies on the wireless signal received by your device to connect to Salesforce; however, you can continue working
on your local data even when you lose connectivity to your wireless network.
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Wireless devices must be within range of a transmission tower or WiFi connection to receive data updates and transmit your changes
back to Salesforce. The signal icon in the upper right corner of your screen shows the current signal strength. Your device may receive
data when it has a low signal, but your Salesforce data synchronizes best with a higher signal quality.
Additional Resources
Important:
As of Summer ’14, the Salesforce Classic for BlackBerry app is no longer supported. You can continue to use the app,
but Salesforce no longer provides support in the form of bug fixes or enhancements for any issues you may encounter. Talk to
your Salesforce administrator about migrating to the Salesforce1 app, the new Salesforce mobile experience.
Refer to the following documentation for additional information:
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BlackBerry Guides: Refer to the product guide that came with your device, or visit the
BlackBerry smartphones.
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Salesforce administrators should consult this valuable reference tool. It describes how to
successfully implement Salesforce Classic and deploy the mobile solution to BlackBerry users.
Acknowledgements
This product includes
3
Wireless Requirements
What is Salesforce Classic?