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Getting started, Installing salesforce classic, Chapter 2: getting started – Blackberry Classic User Manual

Page 10: Chapter 2 getting started

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CHAPTER 2 Getting Started

Important:

As of Summer ’14, the Salesforce Classic for BlackBerry app is no longer supported. You can continue to use the app,

but Salesforce no longer provides support in the form of bug fixes or enhancements for any issues you may encounter. Talk to
your Salesforce administrator about migrating to the Salesforce1 app, the new Salesforce mobile experience.

To get started with Salesforce Classic, you first need to download the application and then activate your Salesforce account. Before you
start working with the mobile application, you should understand how to navigate around Salesforce Classic and display your data.

IN THIS SECTION:

1.

Installing Salesforce Classic

2.

Setting Your Passcode

3.

Accessing the Application

4.

Navigating

5.

Using the Application Menu

6.

Your Mobile Data

7.

Displaying Data

8.

Displaying Visualforce and Web Tabs

9.

Selecting Views

Installing Salesforce Classic

Salesforce Classic is available for download from BlackBerry World. You need a BlackBerry World account to download apps on your
BlackBerry, but you can create an account from your device if you don't already have one. To install Salesforce Classic from BlackBerry
World:

1. Select the BlackBerry World icon.

If you can’t find the icon on your device, you might need to

download BlackBerry World

. BlackBerry World can't run on all BlackBerry

smartphones, so be sure to review Research in Motion's system requirements before trying to install BlackBerry World on your device.

2. Select the Search icon.

3. Enter

salesforce

in the

Search

field.

4. In the search results, select Salesforce Classic.

5. Click Download.

6. After the installation completes, select OK.

7. When prompted whether to permit the app to access the phone, select Allow.

8. When prompted whether to permit the app to access tp.mobile.salesforce.com, select Yes.

9. Close BlackBerry World.

10. Select the app icon, which resides on the home page of your device or in the Applications folder. On newer phones, the icon may

be in the Downloads folder.

4