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Index – Blackberry Classic User Manual

Page 55

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INDEX

A

Accounts

logging calls

17

mapping an address

18

placing calls

17

preferences

38

sending email

18

Activities

alerts

25

logging calls

17

logging emails

18

,

20

overview

23

viewing activity history

25

viewing open activities

25

Activity reminders

25

Advanced search

16

Alerts

25

Application lockout time

41

B

BlackBerry

integration with Salesforce

17

operating system

43

requirements

2

BlackBerry address book

exporting contacts to Salesforce

19

importing accounts from Salesforce

21

importing contacts from Salesforce

21

BlackBerry calendar

importing events to Salesforce

19

importing Salesforce events

21

BlackBerry call log

logging calls to Salesforce

20

BlackBerry Email

logging to Salesforce

20

C

Calendar

viewing events

24

Cases

assignment rule

39

assignment rules

26

comments and history

27

detaching solutions

26

preferences

39

Cases (continued)

solving

26

Cellular connection

3

Cloning records

14

Contacts

logging calls

17

logging emails

18

mapping an address

18

placing calls

17

preferences

38

sending email

18

Content

about

33

deliver

34

preview

33

viewing details

33

Creating

custom views

35

notes

14

passcodes

5

records

13

Custom objects

preferences

39

Custom views

creating

35

deleting

36

editing

36

troubleshooting

45

D

Dashboards

29

Data set

7

Deactivating users

43

Deleting

custom views

36

records

13

Salesforce data from the device

43

Delivering content

34

Devices

battery life

45

E

Editing

custom views

36

notes

14

object preferences

37

49