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Communication errors – Brother INSTAFAX FAX2100M User Manual

Page 161

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ERROR MESSAGES

If the error message on the LCD reads "MACHINE ERROR
EA", this may indicate that document was removed from
the feeder while transmission was still taking place.

RESPONSE OR BUSY

NO CONNECTABILITY

ID MISMATCH

LINE DISCONNECTED

COMM ERROR XX YY

When you are making a transmission, this message indicates

that either the other party is busy or that no response has

been received. If you have turned the Auto Redial function
ON (see page IV-1-10), the machine will automatically try

the number again after a few minutes. If you have selected

to turn

the

Auto Redial function

OFF, this

transmission

will be unsuccessful and transmission verification report

(busy) will be printed out.

When you are the receiving party, this message will indicate

that certain functions—password, and the confidential
mailbox

and

relay

broadcasting—cannot

be

enabled

because the sending party^s machine is not a Brother

machine.

This may indicate that the incorrect ID number (for
password, password plus, and secure polling, and the
confidential mailbox, confidential mailbox retrieval, or
relay broadcast request) was used when the sender made
his transmission. Contact the sender to verify that your ID
codes match up correctly. A transmission verification report
(error) will be printed out.
This may also occur if you have entered the wrong ID code
when attempting to print out a confidential message from
the memory. Double check the ID and try the operation
again.

This message may indicate that either the sending or the
receiving party has interrupted the fax transmission (or
reception) operation. If you are the sender, this may also
indicate a missed telephone line connection due to an ID

mismatch or the receiving party being unprepared for
polling, and so on. In such circumstances, check with the
receiving party to learn what is happening at the other end
of the line.

This message indicates that some communication error has
taken place. "XX YY" represents the error codes used to
provide more detailed information about the error. Refer
to the list shown below.

Vl-7

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