4 outbox – Kofax Communication Server 10.0.0 User Manual
Page 71
TCfW Communication Server Client
© Copyright Kofax. All information is subject to change without notice.
71
The status of the message changes to Touched after the message is viewed, printed, copied, distributed,
replied to or forwarded.
File Size
The size of the message in bytes.
Created At
This is the reception time for external messages. For internal messages it is the creation time of the
message and not the reception time.
Message ID
The Message ID serves a message tracking ID of a message within TCOSS.
(For a description of the additional folder fields only visible to users with special authorization, see the KCS
Clients
Administrator’s Manual.)
6.4
Outbox
The Outbox shows all messages you sent. For each recipient of a message, one entry line is created in the
Outbox. This entry shows, among other things, the Status of delivery. Entries can be categorized as
Active, Inactive, or Marked Completed. Active means the message is in process of being sent. Inactive
means the message couldn't be sent due to problems. Marked Completed include messages sent
successfully as well as those cancelled by the user.
As long as a message has not been sent, its entry is not marked completed and can therefore not be
deleted automatically. After successful sending or manual cancellation, the message is Marked Completed
and subsequently deleted automatically over time as new messages arrive.
If a message could not be sent successfully, you have to intervene with the following options: