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3 sending non-fax messages – Kofax Communication Server 10.0.0 User Manual

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TCfW Communication Server Client

© Copyright Kofax. All information is subject to change without notice.

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necessary to cancel, correct or
reactivate the message. Cancel Mess.
leads to the status Cancelled. Correct
and Reactivate lead to either the
Waiting or Sending status. When
sending internally this status does not
exist.

Sent OK

Message was delivered successfully.

Sent OK

—Log Entry

Message was delivered successfully.
Only the log entry exists; the message
itself has been deleted.

Cancelled

Message was cancelled by the user.

Cancelled

—Log Entry

Message was cancelled by the user.
Only the log entry exists; the message
itself has been deleted.

Send Attempt

A logged send attempt from the short-
term archive. This means e.g. for a fax
line that all cases where the distant
subscriber was busy or not reachable
for some other reason are now
documented in the short term archive.

To check the status of your outgoing messages do the following

1)

Open a folder window from the Folder menu.

2)

Open the Outbox in the Folder window.

3)

Scroll to the entry you want.

You can search for messages by setting a filter. Click any column header on the right pane and select Set

Filters from the menu that appears. (See Elements of Folder Windows)

Correct, cancel or reactivate the message if necessary by clicking the corresponding icon in the toolbar or
selecting the corresponding command in the Message menu.

4.3

Sending Non-Fax Messages

Kofax Communication Server offers more than just fax.

With the right configuration, you can exchange messages with services other than fax. And with the right

equipment, you can exchange messages with internal email users, telex subscribers, mainframe users and

others.

You can define the sending service when you address a message. Kofax Communication Server contains a

directory of all services available to you.

4.4

Other Services Supported by Kofax Communication Server

Depending on your system's configuration, you can send and receive messages to or from a variety of

services. These services can be either public or internal.