Canon PIXMA MP560 - Manual (Page 826)

Plug the machine back in and turn the machine back on.
If the problem is not resolved, contact the service center.
Error Regarding Automatic Duplex Printing Is Displayed
Check: See Cannot Print Properly with Automatic Duplex Printing and take the
appropriate action.
Writing Error/Output Error/Communication Error
Check 1: If the Power lamp is off, make sure that the power plug is plugged in,
then turn the machine on.
While the Power lamp is flashing green, the machine is initializing. Wait until the Power lamp
stops flashing and remains lit green.
Check 2: Make sure that the printer port is configured appropriately in the printer
driver.
* In the following instructions, " XXX" signifies your machine's name.
1. Log on as a user account with administrator privilege.
2.
Click Control Panel, then Printer under Hardware and Sound.
In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and
Faxes.
In Windows 2000, click Control Panel then Printers.
3.
Right-click the Canon XXX Printer icon, then select Properties.
4. Click the Ports tab to confirm the port settings.
Make sure that a port named USBnnn (where "n" is a number) with Canon XXX Printer
appearing in the Printer column is selected for Print to the following port(s).
If the port setting is not correct, reinstall the MP Drivers or change the port setting
according to the interface you are using.
Note
When the machine is used over LAN, the port name of the machine is displayed as
"CNBJNP_xxxxxxxxxx".
* "xxxxxxxxxx" is the character string generated from the MAC address or a character string
specified by the user when setting up the machine.
Check 3: Make sure that the machine is connected to your computer properly.
When the machine is connected to your computer with a USB cable, make sure that the USB
cable is securely plugged in to the machine and the computer, then check the followings:
If you are using a relay device such as a USB hub, disconnect it, connect the machine
directly to the computer, and try printing again. If printing starts normally, there is a
problem with the relay device. Consult the reseller of the relay device for details.
There could also be a problem with the USB cable. Replace the USB cable and try
printing again.
When you use the machine over LAN, make sure that the machine is set up to be used over
network correctly. For details, refer to your setup manual.
Check 4: Make sure that the MP Drivers are installed correctly.
Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP
Drivers , insert the Setup CD-ROM into the computer's disc drive and perform Custom Install
and select MP Drivers to install again.
Page 826 of 949 pages Message Appears on the Computer Screen