Rice Lake TransAct 5.0 - Installation & Operation Manual User Manual
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FAQ
General Ticket Types
The Transact install contains sample files for attended, unattended, and Print Weight 
ticket formats. Standard ticket files have a GTK extension. The following GTK ticket 
files are added when Transact is installed: SAMPLE.GTK, PRWEIGHT.GTK, 
UNATTEND.GTK, and UPDTARE.GTK. 
The following links will be useful when editing tickets.
Ticket Creation Rules 
Database Keyword Fields and Flags for Tickets 
SAMPLE.GTK
The SAMPLE.GTK file should be used as a template to design custom ticket files. Make 
a copy of the SAMPLE.GTK file and rename it before editing the file. When naming the 
file, use something familiar such as the company name or an abbreviation of the company 
name (e.g. STILLSON.GTK). To use the newly designed ticket as the default transaction 
ticket select Weigh | Options | Ticket and select the default ticket from the ticket drop 
down list. To save the change, click the Save button. 
Other GTK ticket files can be created and used as custom tickets. To use a specific ticket 
for a particular customer, design the ticket using the same ticket rules and give the ticket 
a meaningful name. Select Admin | Accounts and navigate to the desired customer’s 
account. Choose the ticket from the ticket type-down list. To save the change, click the 
Save button. 
PRWEIGHT.GTK
This ticket format will be used when the Print Weight button is clicked in the Weigh 
screen. This ticket can be customized to meet the end user’s needs. However, the file 
name must remain the same. Transact searches for the PRWEIGHT.GTK file name when 
this button is clicked. A ticket will not print if this file does not exist. 
Remember the Print Weight button is used to print the current weight displayed on the 
scale indicator. A transaction is not created or stored in the database. So, when designing 
this ticket many of the ticket field names will be invalid since this is not a stored 
transaction. Use incoming field names such as Date In and Weight In for this ticket. 
UNATTEND.GTK
Typically a Swecoin brand printer is installed with the purchase of an unattended system. 
This sample file contains all of the printer commands necessary to print and cut a ticket 
