Bio-Rad Bio-Plex Manager™ MP Software Upgrade - Manual (Page 109)

User Guide | 107
C Troubleshooting
Problem Possible Cause Solution
Instrument is not
connected. The connection to the
MAGPIX instrument has
been lost. Try each of these suggestions in order
until you reconnect to the instrument:
1. Confirm that the instrument is
turned on.
2. Reconnect to the instrument. From
the Instrument menu, select
Reconnect Instrument.
3. Turn off the instrument and exit
Bio-Plex
Manager™ MP. Turn the
instrument on and restart the
software.
4. Restart the computer. Restart
Bio-Plex
Manager MP.
Region Selection/
Severe Clog One or more of the
analytes selected has little
or no data. Perform the following steps:
1. Stop the run.
2. Review your data and verify that
you have selected the correct
analytes in the protocol definition.
Make any necessary changes to
the selected analytes.
3. Clean the probe and run the
Enhanced Maintenance routine.
4. Run the protocol again.