Troubleshooting – DgFlick BookXpress User Manual
Page 112
User Manual 6.0
Access the folder containing your layouts by
clicking on the browse button (
), and
selecting the location (Image 6.2.5.2).
Image 6.2.5.2: The ‘Import’ Layouts text box.
The 15 paths accessed immediately before this instance are saved in the path list box and can be
accessed by clicking on the path.
Now select the layouts from the location and apply them to your book pages.
7.0 TROUBLESHOOTING
1. How many times I can install the software on the same machine?
Ans. You can install the software on the same machine for as many times as you needed but subject no
change in components such as Hard disk drive, Motherboard etc.
If components changes then you would face an issue in registration, the software will consider you as a
new user.
2. Can I install the software from the same DVD on MAC as well as on Windows?
Ans. The installation DVD comes with dual installation setup exe files of both MAC & Windows so you can
easily install on both operating systems with the same DVD.
3. What if I misplaced the dongle?
Ans. In that case you have to inform us about the same by sending an E-mail to
will provide you the new dongle for that new dongle you have to bare some cost which include dongle
cost+ shipment +courier charges if any.
4. How would I come to know about the software upgrades?
Ans. The upgrades are periodic and the updates are available via our website, in case the customer is facing
any error while doing so, please call customer service and our executive would be happy to assist you.