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Reset the desktop password – Rockwell Automation 2711PC-xxxx PanelView Plus 6 Compact Terminals User Manual User Manual

Page 45

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Rockwell Automation Publication 2711PC-UM002B-EN-P - April 2014

45

Configuration Mode

Chapter 3

Reset the Desktop Password

To clear the current password and reset a new password, you must first correctly
respond to the current challenge question. If you cannot remember the response,
you have to restore the terminal to its factory default settings. Refer
to

Maintenance Operations on page 151

for details.

Follow these steps to reset a desktop access password.

1. From Desktop Access Management, press Reset Password.

2. Press Answer Challenge and enter the correct response to the current

challenge question.

3. Press Clear Password to clear the current password and challenge question.

The status of the password and challenge information is updated.

Password status: Password is not set
Challenge status: Challenge is not set

4. Press Close.
5. Follow the

Set a Desktop Password

procedure on

page 44

to set a new

password and challenge question.

After the password is cleared, you must set a new desktop password or
change the desktop access to allow.

IMPORTANT

You can clear and reset the password and challenge question if access to the
desktop is restricted or set to disallow.