beautypg.com

After service and warranty, If a service call is required, Troubleshooting – Yamato Scientific HC200 Cool Block User Manual

Page 51

background image

49

After service and WARRANTY

If a Service Call is required:

If a Service Call is required

Warranty Card (attached to your HC200)

Minimum Inventory Period of Repair Parts

lf a problem occurs with HC200, record the
error code on the display and stop the
operation immediately, turn off the power
switch, and disconnect the power plug from
the receptacle. Contact our sales or service
representative.

Check the warranty card or the name plate
of your HC200 and give us the information
below.

Name of the product;

Serial product number of the product;

Date of purchase;

Problem with the product

(as detailed as possible).

Please fill out completely and return the
bottom portion of the warranty card when the
unit is received. The completed top portion is
your Registration Card that should be
retained for your records.

Warranty period is one (1) year after the date
of your purchase. During this warranty
period, we will offer free repair service on the
basis of the conditions provided on the
warranty card.

If you need repair service after expiration of
the warranty period, contact our sales or
service representative in your vicinity or
service office for advice.

Repair parts will be available for at least 7
years after termination of our production of
HC200. Repair parts mean the parts that are
necessary to maintain the performance of
HC200.

TROUBLESHOOTING

Problem

Cause/Solution

The display on the control panel is blank when the
power switch is turned on.

Check if the power cable is firmly connected to a

receptacle.

Check for power failure.

Temperature fluctuates during the operation.

Does ambient temperature fluctuate violently?

Are the specimens too many?

Is there any covering object by intake or exhaust port?

Temperature doesn't get cold.

Is ambient temperature too high? Minimum

reachable temperature is to {Room temperature -
25

°

C}.

Is the set temperature more than 37

°

C? Cooling

function does not work when the set temperature is set
up in more than 37

Are the specimens too many?

Is there any covering object by intake or exhaust port?