TCI HGA Manual - Manual (Page 15)

15
Receiving Inspection and Storage
Receiving Inspection
The HarmonicGuard Active filter has been thoroughly inspected and functionally tested at the factory
and carefully packaged for shipment. When you receive the unit, you should immediately inspect the
shipping container and report any damage to the carrier that delivered the unit. Verify that the part
number of the unit you received is the same as the part number listed on your purchase order.
TCI Limited Warranty Policy
TCI, LLC (“TCI”) warrants to the original purchaser only that its products will be free from defects in
materials and workmanship under normal use and service for a period originating on the date of
shipment from TCI and expiring after one (1) year of useful service, not to exceed eighteen (18)
months from the date of shipment.
The foregoing limited warranty is TCI’s sole warranty with respect to its products and TCI makes no
other warranty, representation or promise as to the quality or performance of TCI’s products. THIS
EXPRESS LIMITED WARRANTY IS GIVEN IN LIEU OF AND EXCLUDES ANY AND ALL
EXPRESSED OR IMPLIED WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE.
This warranty shall not apply if the product was:
a) Altered or repaired by anyone other than TCI;
b) Applied or used for situations other than those originally specified; or
c) Subjected to negligence, accident, or damage by circumstances beyond TCI’s control,
including but not limited to, improper storage, installation, operation or maintenance.
If, within the warranty period, any product shall be found in TCI’s reasonable judgment to be
defective, TCI’s liability and the Buyer’s exclusive remedy under this warranty is expressly limited, at
TCI’s option, to (i) repair or replacement of that product, or (ii) return of the product and refund of the
purchase price. Such remedy shall be Buyer’s sole and exclusive remedy. TCI SHALL NOT, IN ANY
EVENT, BE LIABLE FOR INCIDENTAL DAMAGES OR FOR CONSEQUENTIAL DAMAGES
INCLUDING, BUT NOT LIMITED TO, LOSS OF INCOME, LOSS OF TIME, LOST SALES,
INJURY TO PERSONAL PROPERTY, LIABILITY BUYER INCURS WITH RESPECT TO ANY
OTHER PERSON, LOSS OF USE OF THE PRODUCT OR FOR ANY OTHER TYPE OR FORM
OF CONSEQUENTIAL DAMAGE OR ECONOMIC LOSS.
The foregoing warranties do not cover reimbursement for removal, transportation, reinstallation, or any
other expenses that may be incurred in connection with the repair or replacement of the TCI product.
The employees and sales agents of TCI are not authorized to make additional warranties about TCI’s
products. TCI’s employees and sales agents oral statements do not constitute warranties, shall not be
relied upon by the Buyer and are not part of any contract for sale. All warranties of TCI embodied in
this writing and no other warranties are given beyond those set forth herein.
TCI will not accept the return of any product without its prior written approval. Please consult TCI
Customer Service for instructions on the Return Authorization Procedure.
Storage Instructions
If the HarmonicGuard Active filter is to be stored before use, be sure that it is stored in a location that
conforms to published storage humidity and temperature specifications stated in this manual. Store the
unit in its original packaging.
Long-Term Storage
In the case of long-term storage, defined as any period greater than eighteen (18) months, TCI
Technical Support must be contacted prior to applying power.