Troubleshooting and fault elimination, Error message – Lenze 931E/K Small Drives Control User Manual
Page 126

Troubleshooting
and fault elimination
Error message
9
l
126
SW−HB
13.0002−EN 4.1
Error No.
CAN error
code
Meaning
Activation
time
Response
Cause
Remedy
A
H W O
3
4310
Motor
overtemperature
< 100 ms
ю ю ю ¨ Motor overtemperature
l
Check if the motor cooling via the motor housing
is impeded as a result of deposits, etc. (if
necessary, clean the motor).
l
Are there any other sources of heat near the
motor that may additionally increase the ambient
temperature and thus lead to a reduced heat loss
dissipation?
l
Check the controller settings, poor settings will
lead to an unnecessary heat generation.
l
Reduce the load torque of the motor.
l
Check the setting of the temperature sensor.
l
Check the resolver and encoder cable for an open
circuit.
l
Check the resolver position adjustment.
4
4210
Insufficient
temperature/overtem
perature of power
electronics
< 100 ms
ю ю −
−
Overtemperature/undertemperature of
controller
l
Check if the controller has been correctly
mounted into the control cabinet:
– The heatsink must be connected with a surface
as large as possible to the control cabinet
housing.
– Are there any other sources of heat near the
controller that may increase the ambient
temperature of the inverter?
l
Check if the ventilation slots of the controller are
polluted or obstructed. Clean them, if necessary.
l
Optimise the controller settings (poor settings will
lead to an unnecessary heat generation).
l
Check the resolver position adjustment.
l
Reduce the load torque of the motor.
5
7392
SINCOS supply error
< 5 msec
þ −
−
−
Resolver or SINCOS encoder error, reliable
detection only possible after approx. ½
motor revolution, if necessary
l
Check resolver plug connection.
l
Check resolver cable for cable breakage, short
circuit.
l
Check pin assignment of resolver cable plug.
l
Correct encoder parameters.
6
7391
SINCOS−RS485
communication error
< 5 msec
þ −
−
−
7
7390
SINCOS track signal
error
< 5 msec
þ −
−
−
8
7380
Resolver, track signal
error or carrier failure
< 5 msec
þ −
−
−
9
5113
5V−electronic supply
error
< 5 msec
þ −
−
−
l
Error may occur as a result of a defective
angle encoder / defective Hall sensors, a
wiring error of X2 or a supply voltage
drop
l
Possible error at techno module X8
l
Voltage supply
l
Electronics error in 931E/K, cannot be removed by
the user. Send servo positioning controller to your
Lenze representative.