2N Lift8 v1.5.2 - Manual (Page 154)

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®
open the call history table in a new window. This allows you to view the call list on one
monitor and configure other lift and user parameters on the other; see the figure
below.
Figure: Pasted Screen View
Alarm Calls
The Alarm calls menu provides a table of all the alarm calls from all configured lifts
received by the
from lift addition until now. Click the filter button at 2N Lift8
®
Server
each column to use filtration for call history search. See above for details. The table
provides the following information: call state, call date/time,
phone number, serial CU
number if CPC/P100 was successfully used, shaft number, Audio Unit position, lift name
and address and alarm-processing agent/dispatcher name. The last table column Note
shows the note entered by the dispatcher during the alarm call. The first column or
icon defines the alarm call state. Let us explain this function using the filtration settings
where you can choose the call state to be displayed.
Figure: Call State Filtration
From left to right: The first icon symbols a processed incoming alarm call. The second
icon indicates a missed call, which occurs whenever the dispatcher fails, for any
reasons, to answer an incoming call in time and ringing was terminated. The third icon
symbols an outgoing call to upon a missed call, which occurs whenever the dispatcher
fails, for any reason, to answer an incoming call in time and ringing is terminated. The
dispatcher is notified and calls the lift (Audio Unit) that initiated the alarm call. Such a
call is then considered a correctly processed alarm call. The last icon signals that the
confirmed alarm call has been transferred to another dispatcher or a technician.