Konica Minolta bizhub C353 - Manual (Page 244)

C353/C253/C203 14-5
Troubleshooting 14
14.2.2 Other
14.2.3 Error message
Paper is not fed from the specified pa-
per source. Paper will not be fed from the spec-
ified paper source if that paper
source is loaded with paper of a dif-
ferent size or orientation. Load the paper source with paper of
the appropriate size and orientation.
The field for user authentication (ac-
count track) setting is grayed out, dis-
abling setting. In the printer driver, the User Au-
thentication (Account Track) func-
tion may be disabled. In "Configure", specify a setting for
user authentication (account track).
Symptom Cause Remedy
Printer driver installation fails. It has already been installed as a
WS-Print function-supporting print-
er in Windows Vista. In Windows Vista, printer driver in-
stallation is deemed as completed
even if it is not completed if the in-
stallation has been performed using
the Web Service print. Uninstall the
printer in the Network window, and
then reinstall it.
Symptom Cause Remedy
Message Cause and remedy
Cannot connect to the network. A connection to the network could not be established. Check if the network
cable is correctly connected. In addition, check that the "Network Settings"
parameters in Administrator mode have been correctly specified.