Konica Minolta bizhub C353 - Manual (Page 243)

C353/C253/C203 14-4
Troubleshooting 14
14.2 Unable to specify desired settings or unable to print as specified
Perform these troubleshooting procedures if you cannot specify the desired settings in the printer driver, or
if the print results do not represent the settings that have been specified.
2
Note
Some of the printer driver functions cannot be combined with other functions.
14.2.1 Printer driver settings have no effect
Symptom Cause Remedy
A printer driver setting cannot be se-
lected. Some functions cannot be com-
bined. Do not try to select settings that are
not available.
A "Conflicts" message with "Unable
to Select" or "Function Canceled" ap-
pears. An incorrect combination of func-
tions has been specified. Check the settings and specify the
functions correctly.
Printing is not performed as specified. Incorrect settings may be specified. Check each setting in the printer
driver.
Function settings can be combined
in the printer driver, but not on this
machine.
The paper size, orientation, and oth-
er settings specified in the applica-
tion may have priority over those
specified in the printer driver. Specify the correct settings in the
application.
The watermark cannot be printed. The watermark may not be correctly
set. Check the watermark settings.
The watermark density may be set
to a level that is too low. Check the density settings.
Watermarks cannot be printed in
graphics applications in some cas-
es. No watermark can be printed if that
is the case.
The staple function cannot be speci-
fied. Stapling is not possible if "Paper
Type" is set to "Thick" or "Transpar-
ency". Check each setting in the printer
driver.
The Staple function requires option-
al finisher. Install the required optional finisher
and enable it using the printer driver.
Stapling cannot be performed. When printing a large number of
pages, stapling cannot be per-
formed. Change the number of pages to be
printed.
Stapling is not possible if the docu-
ment contains pages of different siz-
es. Check the document.
The stapling position is not as expect-
ed. The orientation setting is not cor-
rect. Check the stapling position in the
printer driver setup dialog box.
The Punch function cannot be speci-
fied. Hole punching cannot be specified if
"Booklet", "Transparency",
"Thick2", "Thick3", or "Envelope" is
selected. Check each setting in the printer
driver.
Optional finisher and a punch kit are
required. Install the required optional finisher
and enable it using the printer driver.
The pages are not punched. Printed pages may be fed out with-
out being punched if the paper is
loaded into the paper source with an
incorrect orientation. Check the orientation setting.
The hole punch position is not as ex-
pected. The orientation setting is not cor-
rect. Check the stapling position in the
printer driver setup dialog box, and
then print.
The overlay is not printed properly. Available computer memory space
may be insufficient. Simplify the overlay to reduce the
data size.
Images are not printed properly. Available computer memory space
may be insufficient. Simplify the images to reduce the
data size.