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Troubleshooting, Testing your sound system, C h a p t e r 1 7 – Sony ICD-BP150VTP User Manual

Page 219

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C H A P T E R

Dragon NaturallySpeaking User’s Guide

211

17

Troubleshooting

f Dragon NaturallySpeaking

®

is not working as you expect, the

suggestions in this chapter can help you sort out what may be going

on. When you’re troubleshooting problems, close all other applications,
restart your computer, and start only Dragon NaturallySpeaking

®

(if the

problem is one you can reproduce in this context). Running Dragon
NaturallySpeaking

®

by itself simplifies the task of making the program

work properly.

The most frequent technical problems are caused by a poor or
inadequate sound system. With a poor sound system, the microphone
and sound card combination in the computer provide a signal to Dragon
NaturallySpeaking

®

that is not clear enough for the program to

accurately recognize speech. A second common source of trouble is a
conflict between Dragon NaturallySpeaking

®

and other programs

consuming system resources.

Testing your sound system

Test your sound system to see if it gives Dragon NaturallySpeaking

®

a

clear representation of your voice. You can test your system using the
Dragon NaturallySpeaking

®

Audio Setup Wizard. You already used the

Audio Setup Wizard when you first created a new user, just before
training Dragon NaturallySpeaking

®

to recognize your voice.

Technical Support

If you need to obtain technical support for Dragon
NaturallySpeaking

®

, refer to the online Help topic “Technical

Support” for contact information. From the Help menu on the
DragonBar, click “Help Topics” and find the “Technical Support”
topic. Also refer to page 259 in this manual.

I

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