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Appendix “c” - troubleshooting guide – Red Lion GEMINI 33 User Manual

Page 38

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APPENDIX “C” - TROUBLESHOOTING GUIDE

The majority of difficulties arising with the Gemini 3300 are related to

incorrect hook-up and programming set-up. Always check all connections,

function codes, Scale Factor, and Presets as a first step in troubleshooting.

Before applying power, double check all wiring. Improper AC voltage or

AC connections may result in permanent damage to the unit.

For further technical assistance, contact technical support at the

appropriate company numbers listed.

-36-

PROBLEM

POSSIBLE CAUSE

REMEDIES

NO DISPLAY

1. Power off, improperly connected, or power

brown-out.

1. Check the 115/230 VAC switch, all wiring, verify

power.

P ON DISPLAY

1. Data error on power-up.

1 a. Press “E” key.

b. Check all function codes.

E ON THE DISPLAY

1. Data error detected by processor.

1 a. Press “E” button.

b. Check all function codes.

c. Check signal lines for possible noise sources.

NO RESPONSE TO FRONT PANEL

1. Panel disabled.

1. Consult manual on “Operator Accessible

Functions” modes.

UNIT DOES NOT COUNT

1. No input.

2. Input selected incorrectly.

3. Count inhibited.

4. Scale factor/multiplier too small.

1. Check sensors/connections.

2. Check rear panel DIP switches.

3. Check Function Code 43, “Input A and B

Response” modes.

4. Check Scale Factor Value and scale multiplier

values.

UNIT WILL NOT ACCEPT THE DESIRED

PRESET

1. When a Scale Factor greater than 1 is used, the

Preset Values (Process) must be evenly divisible

by the scale factor.

1. Unit automatically adjusts preset to be evenly

divisible by the scale factor.