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HP StorageWorks ESL9000 Tape Library User Manual

Page 99

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Maintenance and Troubleshooting

99

HP StorageWorks ESL9000 Series Tape Library User Guide

If a tape cartridge is dropped or damage is suspected, gently shake the tape
cartridge:

If it rattles, it is damaged. Restore the data on the tape cartridge by some
means other than by using the tape drive, and discard the damaged tape
cartridge.

If it doesn't rattle, check the tape leader inside the cartridge. To do this, open
the door on the rear of the tape cartridge by releasing the door lock. The tape
leader should be visible at the top-left of the tape cartridge.

Caution:

Do not touch the tape leader or the tape medium. Dust or skin oils

can contaminate the tape, impact performance, and cause damage.