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Using hp storageworks library and tape tools – HP StorageWorks ESL9000 Tape Library User Manual

Page 102

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Maintenance and Troubleshooting

102

HP StorageWorks ESL9000 Series Tape Library User Guide

Using HP StorageWorks Library and Tape Tools

To provide continued service to our customers, HP provides the HP StorageWorks
(L&TT) software application. L&TT is a diagnostic tool that is designed to aid in
the installation and maintenance of both HP tape devices and tape libraries. L&TT
includes several features designed to be used by both HP storage customers and
trained service personnel. The key features include:

Diagnostic tools for tape drive and tape automation devices that are designed
for simple troubleshooting.

Multiple options for retrieving and updating both the latest firmware and the
most current version of L&TT.

Periodic firmware image updates are released on the Internet. For optimal
performance, HP recommends that you update your system periodically with the
latest device firmware.

L&TT is available for download at no cost from the HP website at:

http://www.hp.com/support/tapetools