HP StorageWorks ESL9000 Tape Library - Manual (Page 91)

Maintenance and Troubleshooting
91 HP StorageWorks ESL9000 Series Tape Library User Guide
Control Panel Problems
Table 15 lists corrective actions for control panel problems. If the problems
persist, contact your authorized service provider.
During initialization,
the library reports
“Not Ready.”
■
Determine the failure type by checking any previous
error codes returned to the host computer.
■
Correct the cause of the error.
One or more tape
drives fail to spin up
during start-up.
■
With the tape drive powered off, check all power
connections.
■
Make sure the correct number of drives is specified in
the library’s configuration.
■
Make sure the hot-swap switch is set correctly on the
drives that did not spin up.
The library starts up in
standby mode.
Press the Standby button to verify that the library switches
to on-line mode. You can use the control panel to select
either on-line or standby mode at powerup.
Table 14: Start Up Problems (Continued)
Problem Corrective Action
Table 15: Control Panel Problems
Problem Corrective Action
The control panel is
blank.
■
Make sure the power cord is connected to a
grounded electrical outlet.
■
Make sure that the power distribution assembly (left
rear corner of cabinet) circuit breaker is on.
■
Make sure that all power supplies are switched on.
■
Make sure that the power switch behind the slide
panel just below the control panel is on.
■
Touch the GUI control panel to bring it out of sleep
mode.
The control panel does
not respond to touch.
Contact your authorized service provider.
An error message is
displayed.
■
Write down the details of the error message,
including the SK, ASC, and ASCQ numeric values.
■
Press OK to clear the message.
■
See Appendix C, “ Sense Data Values ,” for
instructions about resolving the error.