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Getting help, Hp technical support, Hp storage website – HP StorageWorks ESL9000 Tape Library User Manual

Page 13: Hp technical support hp storage website

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About this Guide

HP StorageWorks ESL9000 Series Tape Library User Guide

13

Getting Help

If you still have a question after reading this guide, contact an HP authorized
service provider or access our website:

http://www.hp.com

.

HP Technical Support

In North America, call technical support at 1-800-652-6672, available 24 hours a
day, 7 days a week.

Note:

For continuous quality improvement, calls may be recorded or monitored.

Outside North America, call technical support at the nearest location. Telephone
numbers for worldwide technical support are listed on the HP website under
support:

http://www.hp.com/support

.

Be sure to have the following information available before calling:

Technical support registration number (if applicable)

Product serial numbers

Product model names and numbers

Applicable error messages

Operating system type and revision level

Name and revision of application software

HP Storage Website

The HP website has the latest information on this product, as well as the latest
drivers. Access storage at:

http://www.hp.com/products/tapestorage

. From this

website, select the appropriate product or solution.