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Send-fax messages – HP Color LaserJet Enterprise CM4540 MFP series User Manual

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Send-fax messages

Table 12-1

Send-fax messages

Message

Error No.

Description

Action(s)

Cancelled

0

Fax was cancelled by user at
control panel of product.

None.

Success

n/a

Fax sent successfully.

None.

Fail Busy

0

The receiving fax machine is
busy.

The fax will be retired
automatically (if configured),
otherwise try resending fax
later.

No Answer

0

The receiving fax machine is
not answering the call.

The receiving fax machine
may be disconnected or
turned off; contact the
receiver to check the
machine. Try resending.

Compression Error

Any

Fax may be corrupted or not
sent.

Try resending fax.

No Dial

0

No dial tone is detected
when sending the fax.

Verify the phone line is
active; set the sending fax to
"not" to detect a dial tone.

Modem Fail

Any

Unexpected or bad response
from the internal fax modem
to product.

Try resending fax; if the error
persists, contact service.

NOTE:

This does not

necessarily indicate that the
modem hardware is bad.

Communication Error

17 or 36

Lost telephone connection
between sender and receiver.
May be due to voice calls.

Try resending the fax.

Communication Error

Any besides 17 or 36

General communications
issue where the fax
transmission was interrupted
or did not proceed as
expected.

Try resending fax; if the error
persists, contact service.

Space Fail

0

Unable to read or write the
fax image file to disk; could
be corrupt product disk or no
space available on the
product's disk.

Try resending fax; if the error
persists, contact service.

Page Fail

0

Incompatible page width, or
page had too many bad
lines.

Try resending fax; if the error
persists, contact service.

Memory Error

0

Out of RAM memory on
product.

If error persists, may need to
add RAM to product.

Job Fail

Any

Fax failure; the fax job did
not complete.

Try resending fax; if the error
persists, contact service.

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Chapter 12 Fax

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