HP Designjet T7100 Printer series - Manual (Page 6)

Perform preventive maintenance ............................................................................................ 143
Move or store the printer ....................................................................................................... 144
Update the printer firmware .................................................................................................. 144
Secure disk erase ................................................................................................................. 145
14 Accessories ................................................................................................................. 146
Order accessories ................................................................................................................ 146
15 Troubleshoot print-quality issues ................................................................................ 147
General advice .................................................................................................................... 148
Troubleshooting tools ............................................................................................................ 148
Lines are too thick, too thin or missing .................................................................................... 149
Lines appear stepped or jagged ............................................................................................ 150
Lines print double or in the wrong colors ................................................................................. 150
Lines are discontinuous ......................................................................................................... 151
Lines are blurred .................................................................................................................. 151
Line lengths are inaccurate .................................................................................................... 152
The whole image is blurry or grainy ....................................................................................... 153
The paper is not flat ............................................................................................................. 153
The print is scuffed or scratched ............................................................................................. 154
Ink marks on the paper ......................................................................................................... 154
Black ink comes off when you touch the print ........................................................................... 155
Vertical lines of different colors .............................................................................................. 155
White spots on the print ........................................................................................................ 156
Colors are inaccurate ........................................................................................................... 156
The output is completely blank ............................................................................................... 158
The output contains only a partial print ................................................................................... 158
The image is clipped ............................................................................................................ 159
The image is in one portion of the printing area ....................................................................... 159
The image is unexpectedly rotated ......................................................................................... 160
The print is a mirror image of the original ............................................................................... 160
The print is distorted or unintelligible ...................................................................................... 160
One image overlays another on the same print ........................................................................ 160
Pen settings seem to have no effect ......................................................................................... 160
The image has a wood-grain appearance (aeroworms) ............................................................ 161
16 Troubleshoot paper issues .......................................................................................... 162
The paper has jammed ......................................................................................................... 162
Prints do not stack correctly in the bin ..................................................................................... 163
17 Troubleshoot ink-system issues ................................................................................... 164
Cannot insert an ink cartridge ............................................................................................... 165
Cannot insert a printhead ...................................................................................................... 165
Cannot insert the maintenance cartridge ................................................................................. 165
Front panel recommends reseating or replacing a printhead ...................................................... 165
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